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PAYMENT
What forms of payment can I
use?
You can pay by Credit card, Debit card, Kakao Pay, Naver Pay, Payco,
Toss Pay, Apple Pay, and Samsung Pay.
Please note that credit cards and debit cards issued overseas cannot be
used for online payment.
Will CHARLESKEITH.COM store my payment
information?
CHARLESKEITH.COM does not store
any customer's credit/debit card information. When you pay by
credit/debit card, all
card information is transferred to our payment provider in a secure
manner and is managed securely.
My payment has been declined, what
should I do?
Please try again and make sure you’re including the correct information
for card number, expiry date, etc. If the
problem persists, contact your issuing bank or try an alternative
payment method.
If payment error persists, please contact Toss Payments Customer
Service Center.
Toss Payments CS Center: 1544-7772 | 1:1
Chat | support@tosspayments.com
Operating Hours: Weekday 08:00~22:00 | Weekends & Public Holidays 09:00~18:00
Operating Hours: Weekday 08:00~22:00 | Weekends & Public Holidays 09:00~18:00
What should I do if the payment has
been made but the order is not found in my purchase history?
In the electronic processing process, it may take about 30 minutes from
payment to order creation.
If your order is not created after waiting for about an hour, please
contact Charles & Keith
Customer Service Team and
we will kindly assist you.
