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Gift Cards


PURCHASE OF GIFT CARD

How do I purchase a gift card?
Our gift cards are only available for purchase on our website, CHARLESKEITH.COM
Gift card values range from a minimum of HK$250 to a maximum of HK$1,500.
No, the value of the gift card cannot be changed after purchase.
Yes, you may purchase up to 5 gift cards in a single order, and the maximum value of each gift card is HK$1,500.

For bulk or corporate orders, please contact our customer service.
No, gift cards will have to be purchased separately from other items.
No, membership privileges cannot be used for the purchase of a gift card.
No, the purchase of a gift card does not contribute to your membership spending.
We accept payment via credit card, debit card and PayPal.
No, gift cards are strictly non-returnable. They cannot be refunded or exchanged.
 

Redemption of Gift Card

The recipient will receive an email featuring the selected card design, along with the card value, activation code, and your message.
The recipient will receive the gift card on the delivery date you've selected.
The gift card is only valid for purchases on our website and in the currency it was bought in.
The gift card is valid for 1 year from the date of purchase. Extension of the validity period is strictly not allowed.
Create an account and key in the code on the 'Gift Card' page under 'My Account' to redeem a gift card.
The maximum gift card balance per account is HK$1,500. You will not be able to redeem your gift card if the credit balance in your account exceeds HK$1,500. Please use some or all of your existing credits before redeeming another gift card.
No, you may make a partial redemption. The remaining amount will be stored in your account and you can check your balance on the 'Gift Card' page under 'My Account'.
Yes, the remaining amount will be stored in your account after each partial redemption. You can check your balance on the 'Gift Card' page under 'My Account'.
Yes, you may use multiple gift cards for one purchase.
No, your gift card credits cannot be used to purchase a gift card.
Yes, your purchases contribute towards your membership spending even when you use your gift cards.
 
 
 

NEED HELP? GET IN TOUCH WITH US

 
+65 6488 2688 (Operating Hours)