We want you to love what you have purchased from us. Try them on in the comfort of your home and if you are disappointed with your purchase, return the item(s) to us within 30 days of receiving your order.
Returns are free if the product you received is wrong or defective. Otherwise, shipping charges will be borne by you.
For further details, please refer to our Return & Exchange Policy.

UGC Contest Artwork

Valentine’s Day NFT Airdrop Contest 2023

Stand a chance to win an exclusive frosted heart chain NFT airdrop when you share your Valentine’s Day gift from CHARLES & KEITH. Follow these steps to participate.
  1. Follow our official Instagram account @CharlesKeithOfficial
  2. Post a picture or video of your CHARLES & KEITH Valentine’s Day gift and share it publicly on your Instagram Story.
  3. For posting via Instagram Story, share your CHARLES & KEITH Valentine’s Day gift publicly through @CharlesKeithOfficial’s ‘Add Yours’ sticker function, tag @CharlesKeithOfficial and hashtag #ImWithCharlesKeith #CharlesKeithCelebrates #MetaCharlesKeith, which will be part of an Instagram Story pinned on @CharlesKeithOfficial’s highlights.
The contest runs from 8 February 2023, 0000 (GMT+8) to 14 February 2023, 2359 (GMT+8). 
A total of fourteen (14) winners will be selected. 
Terms and Conditions:
  1. These terms and conditions govern the CHARLES & KEITH Valentine’s Day NFT Airdrop Contest 2023 (“Contest”) and by participating, you agree and acknowledge that you have read, understood and accept these terms and agree to be bound by them. If you do not agree with any of these terms, please do not enter this Contest.  
  2. This Contest is open to all Instagram users. Multiple entries are allowed but the same winner will not be picked more than once.
  3. Only entries written in English shall be considered. 
  4. The Contest shall run from 8 February 2023 to 14 February 2023. Entries that are submitted after 14 February 2023, 2359 (GMT +8) shall not qualify for entry into this Contest and will not be considered.  
  5. CHARLES & KEITH’s decision as to the winning entries are final — no correspondence or appeals shall be entered into.
  6. The prize is non-exchangeable, non-transferable and not redeemable for cash. CHARLES & KEITH shall determine the prizes (NFT) awarded. The customized initials on the frosted chain are final once provided to us and cannot be changed.
  7. The winners will be announced on CHARLES & KEITH’s official Instagram account and contacted through Instagram Message. The winners agree that CHARLES & KEITH may provide other instructions and/or directions to the winners, pertaining to the collection of the prizes e.g. the provision of cryptocurrency wallet address. The winners must respond within 48 hours from the time they are contacted and comply with all instructions and/or directions from CHARLES & KEITH, failing which such winner shall no longer be entitled to the prize and CHARLES & KEITH shall be entitled to award the prize to another participant.  
  8. By participating in this Contest, the participants and winners agree that CHARLES & KEITH shall be entitled to collect and use their names, images and content used to participate in the Contest for promotional purposes on CHARLES & KEITH’s social media platforms, ecommerce websites and mobile applications, globally without incurring any fees. CHARLES & KEITH shall credit any such names and content accordingly. Please also refer to the full Privacy, Cookies and Data Protection Policy at
  9. CHARLES & KEITH may at its absolute discretion vary, amend, or change the details of the prizes or its value. CHARLES & KEITH may also cancel the Contest without notice and the participants agree that no liability shall attach to CHARLES & KEITH as a result thereof. Any changes to these terms or the prizes shall be posted on this site or CHARLES & KEITH’s official Instagram account.  
  10. This Contest is in no way sponsored by, administered, or associated with Instagram. By entering, participants confirm they are at least 13 years old or the minimum legal age in their country to use Instagram, release Instagram of responsibility, and agree to Instagram’s term of use. 
  11. To the extent permissible by law, CHARLES & KEITH and its associates, agents, representatives expressly exclude any liability for any direct or indirect loss, damage and injury suffered by participants, winners or any third party whether foreseeable or not in connection with the Contest. 
  12. CHARLES & KEITH may, at its sole discretion, add or amend the terms and conditions from time to time.
  13. You may contact if you have any queries about the Contest.  
  14. The Contest and these terms shall be governed by and construed in accordance with the laws of the Singapore without giving effect to choice of law provisions. The parties submit to the exclusive jurisdiction of the Singapore courts.

*Terms & Conditions: For all of the above, promotions are not exchangeable for cash, voucher or in any other form. Promotions are valid at CHARLES & KEITH online store only unless otherwise stated. No adjustment is allowed on previous purchases. No cancellation or changes to an order once order has been placed. CHARLESKEITH.COM reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subjected to change without prior notice. In the event of a dispute, CHARLESKEITH.COM’s decision is final.