TAKE OUR SURVEY: ENJOY US$5 OFF YOUR NEXT ONLINE PURCHASE*
We are eager to improve so you can enjoy a great shopping experience. Take our quick survey by 30th June 2019, 11.59pm (GMT+8), to share your feedback and we will gift you with a promo code you can use to get US$5 OFF with your next online order. No minimum spend required. Applicable for selected users only^.
Use Code: FIVEOFF
*Promo code is valid until 14th July 2019, 11.59pm (GMT+8). Limited to one-time use in a single order and on regular-price items only. To redeem, log in to your account. Promotion is not valid in conjunction with other promotions. ^Promo code is only valid for users who complete the survey.
FREE STANDARD DELIVERY WITH MINIMUM PURCHASE ABOVE US$100
Free Standard Delivery is valid with minimum purchase above US$100 in a single order made at CHARLESKEITH.COM. For purchases of US$100 and below in a single order, a flat shipping rate of US$10 will be charged. Promotion is for a limited time only. Promotion is valid only for orders to United States of America.
Shipping & handling charges do not qualify towards the minimum purchase. No promo code required to redeem free shipping. Shipping & handling charges will automatically be deducted for eligible orders at checkout. Visit the Shipping & Tracking page for more information.
You can now return your purchases with ease to a local address within the United States of America.
All returns must be done within 30 days of purchase in original condition, original packaging and with the original tags and tickets attached.
For hygiene purposes, we do not accept returns or refunds on earrings unless they are defective or the wrong item was sent.
Our return policy is only applicable to item(s) purchased online and delivered within the United States of America. You will have to bear the local shipping cost for returns. For more details, please read our full Return and Exchange Policy here.
*Terms & Conditions: For all of the above, promotions are not exchangeable for cash, voucher or in any other form. Promotions are valid at CHARLES & KEITH online store only unless otherwise stated. No adjustment is allowed on previous purchases. No cancellation or changes to an order once order has been placed. CHARLESKEITH.COM reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subjected to change without prior notice. In the event of a dispute, CHARLESKEITH.COM’s decision is final.
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