PRIVILEGE MEMBERSHIP
 
BE A PRIVILEGE MEMBER
To join us as a Privilege Member, all you need to do is to purchase US$250 or above worth of CHARLES & KEITH products in a single purchase. To activate your Privilege Membership, please sign in before completing your order. Qualification will not be applicable on orders made using guest checkout.
 
YOUR PRIVILEGE MEMBER BENEFITS
  • Receive 10% discount on regular-priced items when you shop online at CHARLESKEITH.COM (US site) only
  • Be informed of the latest trends, new arrivals, promotions, special offers and online exclusives
  • Your Privilege Membership does not expire
 
 
PRIVILEGE MEMBER ACTIVATION
A notification will be sent to you by email to confirm activation of your Privilege Membership status. Once this has been received, you will automatically enjoy the privileges when you shop using your online account at CHARLESKEITH.COM (US site).
 
Please allow up to 2 business days after your order has been shipped for your Privilege Member benefits to take effect.
 
 
FREQUENTLY ASKED QUESTIONS
 
Q: How can I become a CHARLES & KEITH Privilege Member?
 
A: To join us as a Privilege Member, all you need to do is to purchase US$250 or above worth of CHARLES & KEITH products in a single purchase. Note that Privilege Membership qualification will not be applicable on orders made using guest checkout.
 
 
Q: Do I need to activate my Privilege Membership if I have just made a purchase of US$250 and above online?
 
A: No, you are not required to do so. A confirmation notification will be sent to your registered email address to inform you about your Privilege Membership status. When you have received this, you can start to enjoy your online Privilege Member benefits.
 
 
Q: Do I need to enter any membership details online during checkout to enjoy the privileges?
 
A: No, you do not need to enter any details. Your Privilege Member discount will be reflected automatically when you checkout for payment of regular-priced items online.
 
 
Q: Can I get the 10% discount off regular-priced items privilege immediately on the purchase which qualifies me to be a Privilege Member?
 
A: No, we regret to inform that the 10% discount privilege is only applicable on your next purchase.
 
 
Q: I have registered my Privilege Membership online at CHARLESKEITH.COM (US site). Can I enjoy the membership benefits in retail stores overseas and online on sites other than CHARLESKEITH.COM (US)?
 
A: No, we regret to inform that you will not be able to enjoy the privileges in retail stores overseas and online on other sites on CHARLESKEITH.COM (US).
 
 
Q: I have registered my membership in retail stores overseas/online on other sites on CHARLESKEITH.COM. Can I enjoy the membership privileges online at CHARLESKEITH.COM (US site)?
 
A: No, we regret to inform that you will not be able to enjoy the membership benefits online at CHARLESKEITH.COM (US).
 
 
Q: Does my Privilege Membership have an expiry date?
 
A: No, you are entitled to lifetime Privilege Membership. 
 
 
TERMS & CONDITIONS
 
PRIVILEGE MEMBERSHIP
 
We have made changes to our Member Privilege policy to enhance your shopping experience.
  • Member privileges are valid online at CHARLESKEITH.COM (US site) only
  • Member privileges are only valid on the country site where the Privilege Membership has been registered. Memberships registered through CHARLES & KEITH retail stores overseas and on other sites are not valid online at CHARLESKEITH.COM (US site)
At any time, each Member will only be entitled to one Privilege Membership and any other membership record found under the same member will be removed from the database. Privileges are non-transferable and not applicable for the purchase of gift vouchers, special projects, sale and promotional items, unless otherwise stated.  
 
DATA PROTECTION
 
Personal information made available to CHARLES & KEITH is done so voluntarily, with Member’s knowledge and consent when making a request, submission or registration for services at CHARLES & KEITH. Registration form contains mandatory fields. Incomplete information given may result in delayed processing of the application or the termination of the membership application. CHARLES & KEITH will, to its best knowledge, ensure that Members' information is kept secure at all times and may provide such information to its agent, contractor or third party service provider in connection with the operation of its business or any person under a duty of confidentiality to CHARLES & KEITH. The personal information made available by Members will be used to provide the requested services and may be used both for marketing research purposes relating to CHARLES & KEITH’s business and to provide information relating to its products and events.
 
OTHERS
 
Without prejudice to any action, misuse and/or abuse of privileges will result in termination of membership by CHARLES & KEITH. CHARLES & KEITH reserves the right to amend the Terms and Conditions of its program without prior notice. The decision of CHARLES & KEITH shall be final and binding in the event of a dispute arising out of or in connection with transactions made with Privilege Membership.