For an accessory that you can truly call your own, stamp your initials on them with our monogramming service. Or make it a gift for your loved ones – a gift that would be uniquely theirs.
 
RETURNS & EXCHANGES
 
Personalised items cannot be returned or exchanged, unless it is defective. For defective items, please kindly contact us at customers@charleskeith.com with the email subject: Return Request – Your Order Number, to process your returns or exchanges. Our customer service team will assist you with the return process.
 
DISCLAIMER
 
The monogram preview may not reflect the actual size or position of monogram on your purchased item. This service will not be made available during sale period. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.
 
FAQ
 
What products can I personalise?
 
Only select products can be personalised with a monogram. You may wish to click here to view the list of suitable products.
 
How much does this service cost?
 
A flat service fee of SGD$5 (GST inclusive) per product will be charged for this customised service.
 
What are the personalisation options available to me?
 
Font style
We are currently only offering 1 font style.
 
Colours
We offer debossing in gold, silver, black and blind deboss. We would recommend to match the colour of the hardware on the item to the monogram colour.
 
Maximum number of characters
There is a maximum of 5 characters allowed, inclusive of spaces and ellipses.
 
How should I care for my personalised product?
 
Avoid exposure to water, direct light and heat. Avoid contact with oily substances, cosmetics or solvents. Avoid excessive friction and overexposure to direct light to prevent the monogram from fading.
 
Can I personalise items that are on promotion?
 
Promotional items cannot be personalised.