COVID-19 UPDATES
What We Are Doing To Keep Our Community Safe And Healthy

COVID-19 UPDATES
What We Are Doing To Keep Our Community Safe And Healthy


Dear CHARLES & KEITH community,
 
During these uncertain times, the health and safety of our customers and employees are of utmost importance to us.
 
The situation is fluid and evolving, so we will continue to communicate any operational changes here. In the meantime, all of our designs remain available at CHARLESKEITH.COM.
 
During the peak of the COVID-19 pandemic, we extended our online return policy from 30 days to 60 days to offer you more flexibility when you shop with us online. The return policy for online orders placed between 27 July 2020, 7.30 am (GMT+8) and 31 August 2020 remains at 60 days. However, as we enter the next phase of the pandemic and restrictions ease, we are reverting our online return policy to 30 days with effect from 1 September 2020.
 
You may refer to this dedicated page or follow us on our social media platforms for the latest updates on COVID-19.
 
Even as we are urged to stay apart during this trying period, there is no doubt that we are in this together. Take care and stay safe, as we wait and hope for better days.
 
 
CHARLES & KEITH Group