Happy Birthday | CHARLES & KEITH MY

What will the recipient receive?

The recipient will receive an email with the card design you chose, along with the card value, activation code, and your message.

When will the recipient receive the gift card?

The recipient will receive the gift card on the delivery date that you selected.

Where can a gift card be used?

The gift card can only be used online and in the currency that it was purchased in.

When does a gift card expire?

The gift card expires 1 year from the date of purchase.

How do I redeem a gift card?

Create an account and key in the code on the 'Gift Card' page under 'My Account' to redeem a gift card.

Why did my gift card redemption fail?

The maximum gift card balance per account is $300. You are unable to redeem your gift card because your balance will exceed $300. Please use some or all of your existing credits before redeeming your gift card.

Do I have to redeem the full value of the gift card at once?

No, you may make a partial redemption. The remaining credits will be stored in your account and you can check your balance at the 'Gift Card' page under 'My Account'.

Will the remaining balance be stored if I make a purchase less than the gift card balance?

Yes, the remaining credits will be stored in your account after each partial redemption. You can check your balance at the 'Gift Card' page under 'My Account'.

Can I use multiple gift cards for one purchase?

Yes, you may use multiple gift cards for one purchase.

Can I use my gift card credits to purchase a gift card?

No, your gift card credits cannot be used to purchase a gift card.

Do my purchases contribute towards my membership if I use my gift card credits?

Yes, your purchases contribute towards your membership when you use your gift card credits.