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Our gift cards are only available for purchase on our website, CHARLESKEITH.COM.
Gift card amounts are available at a minimum of HK$250 and a maximum of HK$1,500.
No, the amount of the gift card cannot be changed after your purchase.
Yes, you may purchase up to 5 gift cards in a single order. Please note that the total value of all the gift cards per purchase is capped at HK$1,500. Please contact customer service if you would like to make a bulk or corporate order.
No, gift cards will have to be purchased separately from other items.
No, membership privileges cannot be used for the purchase of a gift card.
No, the purchase of a gift card does not contribute towards your membership requirement.
We accept payment via credit card, debit card and PayPal.
No, gift cards cannot be returned.
The recipient will receive an email with the card design you chose, along with the card value, activation code, and your message.
The recipient will receive the gift card on the delivery date that you selected.
The gift card can only be used online and in the currency that it was purchased in.
The gift card expires 1 year from the date of purchase.
Create an account and key in the code on the 'Gift Card' page under 'My Account' to redeem a gift card.
The maximum gift card balance per account is HK$1,500. You are unable to redeem your gift card because your balance will exceed HK$1,500. Please use some or all of your existing credits before redeeming your gift card.
No, you may make a partial redemption. The remaining credits will be stored in your account and you can check your balance at the 'Gift Card' page under 'My Account'.
Yes, the remaining credits will be stored in your account after each partial redemption. You can check your balance at the 'Gift Card' page under 'My Account'.
Yes, you may use multiple gift cards for one purchase.
No, your gift card credits cannot be used to purchase a gift card.
Yes, your purchases contribute towards your membership when you use your gift card credits.