COVID-19 UPDATES
What We Are Doing To Keep Our Community Safe And Healthy

COVID-19 UPDATES
What We Are Doing To Keep Our Community Safe And Healthy


Dear CHARLES & KEITH community,
 
During these uncertain times, the health and safety of our customers and employees are of utmost importance to us.
 
We would like to reassure you that CHARLESKEITH.COM is operating as per normal. We are still dispatching orders from our warehouse, shipping globally, and working hard to make deliveries as safe as possible.
 
However, you may experience order delays in the event that our couriers are unable to make deliveries. Use the tracking link sent to you after order confirmation to get real-time updates from our couriers directly.
 
To give you more flexibility when you shop with us online, you can now return your purchased items within 60 days – instead of 30 days – of receiving your order. The updated return policy will take effect on 26 July 2021, and be applicable for all orders placed online until further notice.
 
The situation is fluid and evolving, so we will continue to communicate any operational changes on our website.
 
You may refer to this dedicated page or follow us on our social media platforms for the latest updates on COVID-19.
 
Even as we are urged to stay apart during this trying period, there is no doubt that we are in this together. Take care and stay safe, as we wait and hope for better days.
 
 
CHARLES & KEITH Group