SHIPPING & TRACKING
 
SHIPPING RATES & DELIVERY MODES
 
Economical Delivery
With Economical Delivery, your order will arrive approximately within 1 - 3 business days from the day you place your order. Order tracking services are available for Economical Delivery.
 
Standard Delivery
With Standard Delivery, your order will arrive at your selected timing approximately within 1 - 3 business days from the day you place your order. Order tracking services are available for Standard Delivery.
 
Please refer to the table below for the Shipping Rates and Delivery Modes.
 
 
Select Delivery Destination:
Select Delivery Destination:
 
 
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 4 - 6 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
All items entering Bahrain are subjected to an assessment of taxes and duties by the local customs authority. Payment of tax and/or duties shall solely be your responsibility. If you refuse to accept delivery of your order, CHARLESKEITH.COM will charge you a handling fee of US$100, which shall be billed through the method of payment of the order.
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$50.00 US$50.00
US$100.01 - US$250.00 US$50.00 US$40.00
US$250.01 & above US$50.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$30.00 US$30.00
US$100.01 - US$350.00 US$30.00 US$20.00
US$350.01 & above US$30.00 US$0.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$60.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
1 - 2 items US$ 20.00
3 items and above FREE
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 4 - 6 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
₹6000.00 & below ₹1500.00 ₹1200.00
₹6000.01 - ₹9000.00 ₹1500.00 ₹0.00
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 10 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
(PROMOTIONAL CHARGES)
Rp1100000 & below Rp350000
Rp1100001 & above FREE
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$45.00 US$45.00
US$100.01 - US$450.00 US$45.00 US$35.00
US$450.01 & above US$45.00 US$0.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$125.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
All items entering Kuwait are subjected to an assessment of taxes and duties by the local customs authority. Payment of tax and/or duties shall solely be your responsibility. If you refuse to accept delivery of your order, CHARLESKEITH.COM will charge you a handling fee of KWD30, which shall be billed through the method of payment of the order.
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
KWD30.00 & below KWD15.00 KWD15.00
KWD30.01 - KWD75.00 KWD15.00 KWD12.00
KWD75.01 & above KWD15.00 KWD0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 4 - 6 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 5 - 8 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
1 -2 items RM 30
3 items & above FREE
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
All items entering Oman are subjected to an assessment of taxes and duties by the local customs authority. Payment of tax and/or duties shall solely be your responsibility. If you refuse to accept delivery of your order, CHARLESKEITH.COM will charge you a handling fee of US$100, which shall be billed through the method of payment of the order.
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$50.00 US$50.00
US$100.01 - US$450.00 US$50.00 US$40.00
US$450.01 & above US$50.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$65.00 US$65.00
US$100.01 - US$450.00 US$65.00 US$45.00
US$450.01 & above US$65.00 US$0.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$125.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(INCLUDE DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 10 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
(PROMOTIONAL CHARGES)
₱5000 & below ₱500
₱5001 & above FREE
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
All items entering Qatar are subjected to an assessment of taxes and duties by the local customs authority. Payment of tax and/or duties shall solely be your responsibility. If you refuse to accept delivery of your order, CHARLESKEITH.COM will charge you a handling fee of US$100, which shall be billed through the method of payment of the order.
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$50.00 US$50.00
US$100.01 - US$450.00 US$50.00 US$40.00
US$450.01 & above US$50.00 US$0.00
STANDARD DELIVERY
(WITHIN 1 – 3 BUSINESS DAYS, TIMESLOTS AVAILABLE)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount FREE
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 10 - 15 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$65.00 US$65.00
US$100.01 - US$450.00 US$65.00 US$45.00
US$450.01 & above US$65.00 US$0.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$125.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
₩100000 & below ₩25000 ₩20000
₩100001 & above ₩25000 ₩0
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
1 - 2 items US$ 20.00
3 items and above FREE
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
Rs13000.00 & below Rs7800.00 Rs7800.00
Rs13000.01 - Rs45500.00 Rs7800.00 Rs6500.00
Rs45500.01 & above Rs7800.00 Rs0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 - US$450.00 US$35.00 US$25.00
US$450.01 & above US$35.00 US$0.00
ECONOMICAL DELIVERY
(EXCLUDES DUTIES AND TAXES, NO TRACKING)
(WITHIN 12 - 17 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
Any amount US$30.00

STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
US$100.00 & below US$35.00 US$35.00
US$100.01 & above US$35.00 US$0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6 - 9 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 6- 8 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES
(PROMOTIONAL CHARGES)
฿3000.00 & below ฿600.00
฿3000.01 & above ฿0.00
STANDARD DELIVERY
(EXCLUDES DUTIES AND TAXES, WITH TRACKING)
All items entering United Arab Emirates are subjected to an assessment of taxes and duties by the local customs authority. Payment of tax and/or duties shall solely be your responsibility. If you refuse to accept delivery of your order, CHARLESKEITH.COM will charge you a handling fee of AED360, which shall be billed through the method of payment of the order.
(WITHIN 6 - 9 DAYS)
MERCHANDISE SUBTOTAL DELIVERY CHARGES DELIVERY CHARGES
(PROMOTIONAL CHARGES)
AED360.00 & below AED185.00 AED185.00
AED360.01 - AED900.00 AED185.00 AED145.00
AED900.01 & above AED185.00 AED0.00
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 10 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 5 - 7 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
Any number of items FREE
STANDARD DELIVERY
(INCLUDES DUTIES AND TAXES, WITH TRACKING)
(WITHIN 7 - 11 DAYS)
ITEMS PER ORDER DELIVERY CHARGES
1 - 2 items US$ 10.00
3 items and above FREE
 
 
DELIVERY DATE & TIME
 
For orders within Singapore, we offer a range of delivery time slots for Standard Delivery mode.
Please refer to the table below for the available timings:
 
DAY TIME
Monday – Sunday 9am to 3pm
1pm to 8pm
4pm to 10pm
 
DAY TIME
Monday – Sunday 9am to 3pm
1pm to 8pm
4pm to 10pm
 
NOTE: Selection of time slot is not available for Economical Delivery
 
Orders placed and confirmed by 1600hrs (GMT+8) on business days will be processed on the same day, while orders placed and confirmed after 1600hrs (GMT+8) will be processed on the next business day. Business days refer to Mondays to Fridays, which do not include Saturdays, Sundays, and Public Holidays. You will receive your order in 1 - 3 business days after it has been processed.
Deliveries are made Monday through Sunday, except for Public Holidays.
 
Your preferred delivery date and time serve as an estimation and are not guaranteed, for reasons such as an increase in delivery volume, online security checks, shipping restrictions, payment authorisation and stock availability. If we are unable to deliver your order at your preferred time slot, we strive to deliver your order on the same day.
 
List of Public Holidays in Singapore for 2016

1 January New Year's Day
8 – 9 February Chinese New Year
25 March Good Friday
1 - 2 May Labor Day
21 May Vesak Day
6 July Hari Raya Puasa
9 August Singapore National Day
12 September Hari Raya Haji
29 October Deepavali
25-26 December Christmas Day
1 January New Year's Day
8 – 9 February Chinese New Year
25 March Good Friday
1 - 2 May Labor Day
21 May Vesak Day
6 July Hari Raya Puasa
9 August Singapore National Day
12 September Hari Raya Haji
29 October Deepavali
25-26 December Christmas Day
 
DELIVERY RESTRICTIONS
 
We accept deliveries to hotels. You will have to provide the room number and local contact information. Deliveries will only be made to the Hotel Reception, and you are required to inform the reception of a pending delivery. Once the order has been delivered to the reception, it will be deemed as delivered. CHARLESKEITH.COM shall not be held responsible for any lost orders due after acceptance of the goods by the reception counter.
 
We are unable to ship orders to restricted locations in Singapore including: Changi Air Freight Center, Changi Airport, Jurong Island, Jurong Port, PSA Terminal Wharves – Tanjong Pagar / Pasir Panjang / Sembawang and MINDEF COMCEN.
 
Please note that do not ship orders to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you.
 
Delivery Failure
Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.
 
 
ORDER STATUS
 
You may view your order status in ‘My Orders’ under ‘My Account’ upon signing in.
 
Your order status is reflected next to your order number.
We regret to inform you that you will not be able view your order status if you opt for guest checkout. We recommend that you register for an account before making your order to be able to do so.
 
Pending Your order has been successfully placed
Processing Your order is currently being processed
Picked Your item(s) is currently being picked
Shipped Your order has been sent to the designated courier company. You will receive a notification email with tracking number sent to you
On hold Your order is currently pending for more information before we are able to proceed with your order
Pending Cancellation Your request for cancellation has been received
Cancelled Your order has been cancelled
Pending Your order has been successfully placed
Processing Your order is currently being processed
Picked Your item(s) is currently being picked
Shipped Your order has been sent to the designated courier company. You will receive a notification email with tracking number sent to you
On hold Your order is currently pending for more information before we are able to proceed with your order
Pending Cancellation Your request for cancellation has been received
Cancelled Your order has been cancelled
 
 
ORDER TRACKING
 
Once your order is shipped, you may track your order in ‘My Orders’ under ‘My Account’ upon signing in.
 
Click on the ‘View Order’ button that corresponds to your order number, and select ‘Shipment’ to view your tracking number. Alternatively, you may refer to the tracking number in the shipment confirmation email.
 
Thereafter, you may refer to the ‘Shipped By’ field to identify the designated courier company and visit the respective online tracking system of the designated courier company.
 
SHIPPED BY TRACKING NUMBER
<Designated Courier Company> <Tracking Number>
 
SHIPPED BY TRACKING NUMBER
<Designated Courier Company> <Tracking Number>
 
Next, enter your Tracking Number into the relevant field to track your order.
 
Kindly note that it may take up to 24-48 hours for tracking information to be updated on the online tracking system of the designated courier company.
 
 
DUTIES & TAXES (Singapore only)
 
For delivery in Singapore, the local sales tax (GST of 7%) is automatically applied to your order in accordance with Singapore tax regulations. You are not required to pay for any additional costs. There will not be hidden costs billed upon delivery.
 
We do not accept tax refund for purchases made at CHARLESKEITH.COM
 
 
OTHER INFORMATION
 
Online Security Check
Online security check is CHARLESKEITH.COM initiative as preventive measure against credit card and PayPal fraud transactions.
 
It aims to protect our customers from unauthorized and fraudulent dealings. We might request for additional information and documents for payment verification.
 
In such situations, your order(s) might be delayed. CHARLESKEITH.COM seeks your kind understanding in the delay of the shipment as a result of online security checks.
 
We may contact you for more information. In addition, we may require additional time for the processing of a larger order, inspection and packing of items and we appreciate your kind understanding in any delay of shipment.