In an effort to provide you with the most satisfactory online shopping experience, we have put together a comprehensive set of enquiries that are commonly asked by our customers.
If you do not find what you are looking for, feel free to contact us.
- Store Location
- Catalogue / Lookbook
- Loyalty Program
- Work at Charles & Keith
- Franchise Charles & Keith
- Request for Sponsorship
- Technical Difficulty
Where are Charles & Keith stores located?
At Charles & Keith stores, you will see a wide range of products that suit for every occasion. To locate your nearest Charles & Keith retail stores, click on the Store Locator link at the bottom of this page.
CATALOGUE / LOOKBOOK
Do you have a catalogue/ lookbook?
Yes we do! Our catalogue / lookbook shows you the latest trends for the new season. Please visit in store to get a complimentary catalogue / lookbook. Hurry, because they come in limited quantity. Alternatively, you can visit our website at www.charleskeith.com to view the latest advertising campaigns.
Are there any ongoing promotions in store?
On some occasions, Charles & Keith may introduce special promotions and discounted items at a limited time offer or while stock last basis. We might also issue special coupons and vouchers which you can use for your future orders. However, we would like to inform you that no price adjustment in any form will be provided for previous orders. Please visit your nearest store to find out more on in-store promotions. All promotions are subject to terms and conditions.
How do I join Charles & Keith as a VIP card member?
Charles & Keith runs loyalty program in selected countries. To find out more on the loyalty program in your country, please visit your nearest store or contact us.
WORK AT CHARLES & KEITH
How can I join Charles & Keith team?
You can read more on our Careers section in the website, select the position that best suits your profile and submit your application. If there are currently no suitable positions, you can still send us your profile and we will consider you for future appointments.
FRANCHISE CHARLES & KEITH
How can I open a Charles & Keith store?
Thank you for your interest in Charles & Keith. Please visit our Franchise section before submitting your business proposal.
REQUEST FOR SPONSORSHIP
Do you provide any form of sponsorship?
Charles & Keith receive many solicitations from organizations for donations and sponsorships. We are not able to make straightforward donations given that we receive thousands of such individual requests and could not possibly fulfill them all. Our charitable contributions are handled at a corporate level and focused on key causes such Empowering women, Needy Children, Entrepreneurship and Environmental issues for which Charles & Keith Group of Companies have help to raised funds and promote public awareness. For request of sponsorship, please contact us at email@example.com.
How do I report a technical difficulty?
If you are experiencing a technical difficulty, please email us at firstname.lastname@example.org with an attached screen shot of the error encountered. Alternatively, you can provide us with the display message on the screen.